Privacy Policy

1. Introduction
Welcome to LampCozy. By accessing or using our website at https://lampcozy.store (the “Site”) and purchasing our lighting products, you accept the practices described in this Privacy Policy (the “Policy”). We are committed to protecting your privacy and ensuring the confidentiality of your personal data.

2. Controller Information
LampCozy (“we”, “us”, “our”) is the data controller for the purposes of applicable data protection legislation.
Contact email: support@lampcozy.store
Business address: 17835 E Ada Dr, Aurora, CO 80017, USA

3. What Information We Collect
We collect the following categories of personal information when you use our Site or place an order:

• Contact information (name, billing/shipping address, email address, phone number)

• Payment information (processed by our payment provider; we only retain necessary info for order management)

• Order information (products purchased, quantity, price, transaction date)

• Technical information (IP address, browser type, device type, access times, cookies)

• Marketing & communications information (preferences, opt-in history)

4. How We Use Your Information
We use personal information to:

• Process and fulfil orders (shipping, delivery, returns, refunds)

• Provide customer service and respond to inquiries

• Maintain Google Merchant Center compliance (accurate product, shipping & return info)

• Send promotional communications (if opted-in)

• Analyze Site usage and improve our products and services

• Comply with legal obligations, audits, fraud prevention, and security measures

5. Legal Basis for Processing
We process your personal data based on:

• Performance of a contract (order processing)

• Your consent (marketing emails)

• Legitimate interests (fraud prevention, service improvements)

• Compliance with legal obligations

6. Disclosure of Your Information
We may share your information with:

• Service providers performing tasks on our behalf (payment processors, shipping carriers, IT providers)

• Relevant authorities when required by law or to protect rights or property

• Third parties in the event of a change in business ownership (merger, sale, asset transfer) — we will notify you of any change in control of your personal data
  We do not sell your personal information to third-party marketers.

7. International Transfers
If your data is transferred to or stored in servers located outside your home country (for example in the United States), we ensure appropriate safeguards are in place and comply with applicable data protection laws.

8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you

• Rectification: have inaccurate or incomplete data corrected

• Erasure: request deletion of your data (subject to legal or contractual retention requirements)

• Restriction of processing: request that we limit our processing of your data

• Data portability: obtain your data in a structured, commonly-used format and transmit it to another controller

• Object to processing: particularly for direct marketing or processing based on legitimate interests
  To exercise any of these rights, contact us at support@lampcozy.store. We may request verification of your identity. We will respond within the time frame required by applicable law.

9. Cookies & Tracking Technologies
We use cookies and similar technologies to recognize you when you return to our Site, to analyze Site usage, to enable functionality (e.g., shopping cart), and to display personalized marketing. You can set your browser to refuse cookies, but this may affect your ability to use all features of the Site.

10. Data Retention
We retain your personal data for as long as necessary for the purposes listed above, unless a longer retention period is required by law. For example, transaction records may be kept for a minimum of 7 years for tax or accounting purposes.

11. Security
We implement technical and organizational measures designed to protect your personal information from accidental loss, misuse, unauthorized access, disclosure, alteration, or destruction. Payment data is processed via SSL-encrypted pages and stored only by certified payment processors.

12. Links to Other Sites
Our Site may contain links to third-party websites. This Policy does not apply to those websites; we encourage you to read the privacy policies of any linked sites before providing your personal information.

13. Children’s Privacy
Our Site is not directed to children under the age of 16, and we do not knowingly collect personal data from children under 16. If you believe we have collected such data in error, please contact us and we will take steps to delete it.

14. Changes to This Privacy Policy
We may update this Policy from time to time. If material changes are made, we will post the revised version with a new “Last Updated” date. We encourage you to review this page periodically.