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Shipping Policy – Lampcozy
At Lampcozy, we are committed to delivering your favorite 3D-printed lighting products quickly and safely. Every order is carefully packed and shipped with trusted carriers to ensure a smooth and worry-free delivery experience.
Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday).
Orders placed after our daily cutoff time of 2:00 PM PST (Los Angeles time) will be processed on the next business day.
Please note that we do not process or ship orders on weekends or public holidays.
Shipping Time & Delivery Estimates
Once processed, orders are shipped directly from our U.S. warehouse.
We partner with reliable carriers such as UPS, USPS, and FedEx to ensure safe and timely delivery.
Typical delivery estimates:
Transit Time: 3–7 business days
Total Delivery Time (processing + transit): 4–10 business days
Delivery times may vary slightly depending on your location and carrier schedules.
Shipping Locations
We currently ship to:
United States
Shipping Charges
We offer Free Shipping on all orders.
No additional fees, import duties, or taxes will be charged at delivery — all costs are included in your checkout total.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
You can monitor your package’s progress directly on the carrier’s website.
If you haven’t received a tracking email within 3 business days after placing your order, please check your spam folder or contact support@lampcozy.store.
Delivery Issues or Delays
If your order is significantly delayed or marked as “delivered” but not received, please contact us immediately so we can help locate your package.
Damaged Packages
If your order arrives damaged:
Take clear photos of the damaged item and packaging.
Contact our support team within 7 days of delivery.
Send the photos along with your order number to support@lampcozy.store.
Without photographic evidence, we cannot issue a refund, replacement, or store credit.
Incorrect Shipping Address
Please double-check your shipping details before completing your order.
Lampcozy is not responsible for orders shipped to incorrect addresses provided by customers.
If your order has not yet shipped and you need to correct the address, please contact us as soon as possible.