Payment Pilocy

At LampCozy, we are committed to providing a secure, transparent, and seamless checkout experience for our customers. This Payment Policy explains the accepted payment methods, transaction security, and payment-related procedures on our website.

1. Accepted Payment Methods

We offer multiple trusted and secure payment options. Currently, we accept the following methods:

Credit / Debit Cards
We accept major international cards, including:

• Visa

• Mastercard

• American Express

• JCB

• Diners Club

• Discover

• Maestro

• UnionPay

Digital Wallets
For faster and more convenient checkout, we support:

• Apple Pay

• Google Pay

• PayPal

All payments are subject to verification and authorization by the payment provider.

2. Currency

All prices and payments on https://lampcozy.store/ are processed in United States Dollars (USD) unless otherwise stated.

3. Payment Processing & Security

Your payment security is our top priority. All transactions are processed in secure, PCI-compliant environments.

• Payment Provider
  Credit card payments and supported digital wallets (Apple Pay / Google Pay) are securely processed by Airwallex, a globally recognized and compliant payment service provider.

• SSL Encryption
  Our website uses industry-standard SSL (Secure Socket Layer) encryption to protect your personal and payment information during the checkout process.

• No Storage of Card Details
  LampCozy does not store, process, or have access to your full credit card numbers or sensitive financial information on our servers.

4. Order Confirmation

Once your payment has been successfully authorized and processed, you will receive an automated order confirmation email from LampCozy.

Tip: If you do not see the confirmation email within a few minutes, please check your spam or junk folder.

5. Billing Information Accuracy

Please ensure that your billing information (including billing address and card details) matches the information on file with your bank or payment provider.

Orders with incorrect, incomplete, or unverifiable billing information may be delayed, placed under review, or canceled to prevent unauthorized transactions.

6. Fraud Prevention & Payment Review

To protect our customers and business, all orders are subject to automated and, in some cases, manual security verification.

We reserve the right to review, hold, or cancel orders that do not pass our payment security checks or appear to be unauthorized or fraudulent.
If an order is canceled after payment authorization, any captured funds will be refunded to the original payment method.

For refund eligibility, processing timelines, and conditions, please refer to our Refund Policy.

7. Contact Information

If you have any questions regarding payments or experience issues during checkout, please contact us:

Store Name: LampCozy
Customer Care: LampCozy Support Team

Address:
17835 E Ada Dr
Aurora, CO 80017
United States

Phone: +1 402-806-8095
Email: support@lampcozy.store